RepairPlus

Privacy Policy

RepairPlus operates shaneturrell.net as a way of showcasing our device repair services and helping customers get in touch about phone, tablet, and computer repairs. This policy sets out, in everyday language, what information we collect when you use the site, why we collect it, and the choices available to you.

Information We Collect

When you browse shaneturrell.net, we may automatically receive standard technical details such as your browser type, approximate location, and the pages you view, in order to keep the site running smoothly and to understand how it's used. When you actively contact us — for instance by filling in the appointment or contact form — we collect what you choose to give us, typically your name, email address, and any message or device details you include, so that we can respond to your enquiry.

How We Use It

We use the information you provide to reply to repair enquiries, schedule appointments, and answer questions about our services. We don't sell your personal details to third parties. Where we use analytics or booking tools supplied by outside companies, those companies process data on our behalf under their own privacy terms, and only to the extent needed to provide the service they're supplying to us.

How Long We Keep It

We keep enquiry and booking details only for as long as reasonably necessary to handle your request and, where relevant, to meet our record-keeping obligations. If you'd like your details removed sooner, just let us know using the contact information on our homepage and we'll action it.

Your Choices

You're welcome to ask us at any time what information we hold about you, request a correction, or ask us to delete it. We'll respond to reasonable requests as promptly as we can.

Reporting Copyright Concerns

We take intellectual property seriously and expect the same respect from anyone using this site. If you believe that content on shaneturrell.net infringes a copyright you own, please send a written notice to us that includes the following so we can investigate properly:

  • a signature (physical or electronic) of the person authorized to act on behalf of the copyright owner;
  • a description of the copyrighted work you believe has been infringed;
  • a description of where on our site the material in question appears, specific enough for us to locate it;
  • your contact details — address, phone number, and email;
  • a statement that you believe, in good faith, that the use isn't authorized by the copyright owner, its agent, or the law; and
  • a statement, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act for them.

Please note that submitting a knowingly false claim of infringement can expose you to liability for any resulting costs or damages, so we ask that notices be made in good faith and with accurate information.

Changes to This Policy

We may revise this privacy policy from time to time as our services or legal obligations evolve. Any changes will be reflected on this page with an updated effective date where relevant.

Questions about this policy or how your information is handled can be directed to us via the contact details listed on our homepage.